Privacy Policy

Effective Date: [Insert publication date]
Last Updated: [Insert revision date]

1. Introduction

Welcome to Distributor-Ship.com (“Distributor-Ship”, “we”, “our”, or “us”), a B2B business platform operated by Cosmyra Technologies Private Limited.

Distributor-Ship.com aims to connect brands, manufacturers, distributors, stockists, super-stockists, wholesalers, and other business participants across India. Our platform may provide business profiles, distribution opportunities, enquiries, business announcements, messaging, matching tools, account management, and related services.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, create an account, use our services, submit a form, publish business information, or communicate with us.

By using our platform, you acknowledge that you have read this Privacy Policy. Where consent or another legal basis is required, we will seek or rely on the applicable basis in accordance with relevant law.

2. Scope of This Policy

This Privacy Policy applies to information processed through:

• The Distributor-Ship.com website and related services.
• User registration, login, and account management.
• Business profiles and verification applications.
• Brand listings, distributor opportunities, and business announcements.
• Enquiries, applications, and business matching.
• Messaging, file sharing, and interactions on the B2B feed.
• Contact forms, customer support, and business communications.
• Administrative, security, and moderation activities.

If a third-party service has its own privacy policy, that policy may also apply to information processed directly by that service.

3. Information We May Collect

The information we collect depends on how you use the platform and which features you access.

3.1 Account and Identity Information

We may collect information such as:

• Name and account identifier.
• Email address and phone number.
• Login and authentication information.
• Account preferences and selected business roles.
• Account status and security-related records.

If you use a third-party sign-in provider, we may receive the information that provider makes available through the authentication process.

We do not ask you to send your password or one-time authentication codes through public contact forms or messages.

3.2 Business Information

To help businesses discover relevant opportunities and establish professional connections, we may process:

• Business or company name.
• Business role, such as brand, manufacturer, distributor, stockist, or wholesaler.
• Industry and product categories.
• Business description, website, and business contact details.
• Business locations, operating regions, and distribution preferences.
• Public business announcements and opportunity listings.
• Enquiries, applications, and business-related communications.

You should only submit information that you are authorised to provide on behalf of yourself or your business.

3.3 Verification Information

If you apply for business verification, we may process identity information and selected business documents needed to review your application.

Verification may involve automated checks and manual review by authorised personnel. The information requested will depend on the verification process and applicable requirements.

A verification badge indicates that the identity and selected business documents were reviewed according to the platform's verification process. It does not guarantee a business's conduct, financial condition, product quality, legal compliance, or future transactions.

Verification documents should not be posted publicly or sent through unsecured channels unless specifically required by an approved process.

3.4 Enquiries and Communications

When you contact us or communicate with another business through platform features, we may process:

• Messages, enquiry subjects, and message content.
• The sender and recipient identifiers.
• Files or attachments you choose to submit.
• Message delivery, read, or related interaction status where supported.
• Support tickets, contact form submissions, and internal handling records.
• Reports, moderation decisions, and communications concerning disputes or misuse.

Please avoid sharing sensitive personal information or confidential commercial material unless it is necessary and the relevant feature is appropriate for that information.

3.5 Public Posts and User-Provided Content

Depending on the feature and your settings, we may process content you submit, including:

• Business announcements and distribution opportunities.
• Company descriptions, images, logos, and other media.
• Comments, reactions, follows, and other feed interactions.
• Public business profile information.
• Content submitted for moderation or reported by other users.

Content you publish publicly may be visible to other visitors and may be indexed, cached, quoted, or linked to by search engines and other third parties. Removing content from our platform may not immediately remove copies held by third parties.

Before publishing, review your content and avoid including personal phone numbers, private documents, confidential information, or information about other individuals without appropriate authority.

3.6 Technical and Usage Information

When you use the website, certain technical information may be collected by our systems or service providers, depending on the configuration, including:

• IP address and browser or device information.
• Operating system and general technical identifiers.
• Pages or features accessed and interaction timestamps.
• Authentication, application, and error logs.
• Security events and information used to detect abuse.
• Cookies or similar technologies, where implemented.

Analytics and advertising-related information will be processed according to the tools actually enabled on the platform and applicable consent requirements.

4. How We Use Information

We may use information for the following purposes:

1. Account management: To create and maintain accounts, authenticate users, and provide requested features.
2. Business discovery: To display permitted business profiles, opportunities, and announcements.
3. Matching: To help businesses discover potentially relevant opportunities using criteria such as industry, product category, and location.
4. Verification: To review verification applications and maintain appropriate verification records.
5. Communication: To deliver enquiries and messages and help businesses communicate.
6. Customer support: To answer questions, resolve technical issues, and manage contact submissions.
7. Safety and moderation: To investigate reports, detect spam, enforce platform rules, and prevent impersonation or misuse.
8. Security: To protect accounts, infrastructure, data, and platform services.
9. Platform improvement: To understand performance, diagnose errors, and improve usability and reliability.
10. Legal compliance: To respond to valid legal requests and comply with applicable obligations.
11. Business communications: To send service-related notices and, where permitted, relevant product or platform updates.

We will not treat every possible use as automatically authorised. Any use that requires additional consent or a separate notice will be handled accordingly.

5. Public Business Information and Private Personal Information

Distributor-Ship.com is a B2B platform, so certain business information may be publicly visible when a user or business publishes it or when the platform identifies it as public.

Public information may include business names, business descriptions, selected business contact details, business listings, announcements, and other content intended for public display.

Personal contact details, private enquiries, private messages, verification documents, and account information should be restricted according to their purpose, privacy settings, and access permissions.

You are responsible for reviewing the information you choose to publish. Do not assume that information entered into a public business profile, listing, or announcement is confidential.

6. When We Share Information

We may disclose information in the following circumstances, subject to applicable law and appropriate safeguards.

6.1 With Other Platform Users

We may show public business information to visitors and users. When you submit an enquiry, application, or message to another business, relevant information may be shared with the intended recipient so that the business interaction can take place.

6.2 Service Providers

We may use service providers to support services such as hosting, databases, authentication, file storage, security, communications, and analytics. These providers may process information on our behalf to provide their services under applicable contractual and security arrangements.

The specific providers and services depend on our current technical configuration.

6.3 Legal and Safety Requirements

We may disclose information where reasonably necessary to comply with applicable law, respond to valid legal processes, protect users or the public, investigate suspected fraud, or enforce our terms and platform policies.

6.4 Business Transactions

If the company undergoes a merger, restructuring, financing, acquisition, or transfer of relevant business assets, information may be transferred as part of that process, subject to applicable legal requirements and safeguards.

6.5 With Your Direction or Consent

We may share information when you direct us to do so or where you have provided the required consent.

We do not promise that every third-party recipient will follow the same practices as Distributor-Ship.com. Please review relevant third-party privacy notices where appropriate.

7. Cookies and Similar Technologies

Cookies and similar technologies may be used to support functions such as:

• Maintaining login sessions.
• Remembering relevant preferences.
• Protecting accounts and detecting abuse.
• Understanding website performance where analytics are enabled.

The types of cookies used depend on the services and configuration deployed on the website. Where required, we will provide appropriate notice and consent controls.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect login, security, or other website functionality.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining accounts, resolving enquiries, preventing abuse, meeting legal obligations, and maintaining appropriate security records.

Retention periods may differ depending on the information type and its purpose. For example, account information, business listings, verification records, communications, security logs, and contact submissions may require different retention periods.

When information is no longer required, we will take appropriate steps to delete it, anonymise it, or otherwise handle it in accordance with applicable law and our retention procedures.

Specific retention periods will be described in our internal data-retention schedule or relevant notices where appropriate.

9. Data Security

We use, or intend to use as applicable to deployed features, reasonable technical and organisational safeguards to protect information from unauthorised access, loss, alteration, disclosure, or misuse.

Safeguards may include access controls, role-based permissions, secure authentication, database policies, encryption in transit, protected file access, logging, and security monitoring.

No website, network, or storage system can be guaranteed to be completely secure. You should use a strong, unique password, protect your authentication credentials, and promptly report suspected unauthorised account activity.

If a data incident occurs, we will assess and respond to it in accordance with applicable legal requirements.

10. Your Rights and Choices

Depending on applicable law and the circumstances of processing, you may have rights or options to:

• Request information about personal data processed about you.
• Request correction or updating of inaccurate information.
• Request deletion of personal data where applicable.
• Withdraw consent where processing relies on consent.
• Raise concerns or submit a grievance regarding privacy.
• Exercise other rights available under applicable law.

Requests may require verification of your identity and authority to protect the information concerned. Certain information may need to be retained where required or permitted by law, or where necessary for legitimate security, dispute-resolution, or compliance purposes.

You may also edit certain profile information through available account settings. Publicly indexed or copied material may remain outside our control after removal from the platform.

11. Children's Privacy

Distributor-Ship.com is designed for business-related use and is not intended to collect personal information from children in circumstances prohibited by applicable law.

If you believe a child has provided personal information inappropriately, contact us so that we can review the matter and take appropriate steps.

12. Third-Party Websites and Services

Our website may contain links to external websites, social platforms, authentication providers, or other third-party services.

We do not control all third-party websites or their privacy practices. Your use of those services is governed by their respective terms and privacy policies.

You should review their policies before providing information directly to them.

13. Cross-Border Processing

Some service providers may process or store information in locations outside your state or country. Where such processing occurs, we will handle it subject to applicable legal requirements and relevant safeguards.

The actual countries and locations involved depend on the providers and infrastructure used by the platform.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technical systems, business practices, or legal obligations.

The latest version will be published on this page with an updated revision date. Where required, we will provide additional notice or obtain consent for material changes.

We encourage users to review this page periodically.

15. Contact Us and Privacy Grievances

For questions about this Privacy Policy, requests concerning personal information, or privacy-related complaints, please contact:

Distributor-Ship.com
Operated by: Cosmyra Technologies Private Limited

Email: support@distributor-ship.com
Additional email: sell2dis@gmail.com
Phone: 8893094730
Location provided: Patna, Bihar, India

You may also use the Contact Us page on Distributor-Ship.com.

We will review privacy-related requests and respond in accordance with applicable requirements. If a designated grievance officer or other formal privacy contact is required, the relevant details will be published here once formally appointed.